Thank you for supporting handmade art! Every order is created and packaged with care to ensure it arrives safely and beautifully.
📦 Shipping
- Processing Time
Each piece is made to order or shipped within 8 business days. Custom orders may require additional time, which will be communicated during checkout or by email.
- Shipping Locations, We currently ship worldwide.
- Delivery Times
Shipping times vary by destination. Estimated delivery:- Europe: 5–10 business days
- International: 7–10 business days
- Shipping Fees
Shipping costs are calculated at checkout. - Tracking
You will receive a tracking number by email once your order has shipped.
🔁 Returns & Exchanges
Because each piece is handcrafted with care and often made to order:
- Returns are not accepted, except in cases of damage or error.
- Custom orders are final and non-refundable.
If your item arrives damaged or incorrect, please email mila@ml-creation.com within 7 days of receiving your order, including:
- A photo of the item and packaging
- A brief explanation of the issue
- Your order number
We’ll do our best to resolve it quickly and with care.
🧵 Note on Handmade Items
Small variations in texture, shape, or color are part of the charm of handmade fiber art. These are not considered defects, but rather part of what makes each piece truly unique.
📩 Questions?
Feel free to reach out any time at mila@ml-creation.com , we’re happy to help.